At Goequi, we value your trust and are committed to protecting your privacy. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your personal information when you access our website https://goequi.com, use our products, or engage with our services. By using our website or services, you acknowledge that you have read and agreed to this Privacy Policy. If you do not agree with our practices, we request that you discontinue the use of our services.
1. General
This Privacy Policy governs all personal and non-personal information collected by Goequi through its website, applications, and services. We may update or revise this Privacy Policy from time to time to reflect changes in technology, business operations, or applicable legal requirements. Whenever such changes are made, we will publish the updated version on our website along with the “Last Updated” date. Continued use of our services after the policy has been updated will constitute your acceptance of the revised terms.
2. Contact Information
If you have any questions, concerns, or requests regarding the handling of your personal data, you can reach us through our dedicated support team. You may contact us by email, at the details provided below.
Goequi Support Team
📧 Email: support@goequi.com
3. Children’s Privacy
Our website and services are designed for use by individuals above the age of 13. We do not knowingly collect personal data from children under the age of 13. If we discover that personal information has been provided by a child, we will promptly delete such data from our systems. Parents or guardians who believe that their child has provided personal data to us are encouraged to contact us immediately.
4. Demo or Trial Accounts
When you sign up for a demo or trial account, we advise you not to upload sensitive or confidential data. Information shared during the trial period may be used for performance monitoring, feedback collection, and service improvements. After the trial period expires, your data may be retained for a limited time for operational purposes, after which it will be securely deleted unless you convert your trial account into a paid subscription.
5. Information We Collect and How We Use It
Goequi collects different types of information to provide efficient and personalized services. When you register on our platform, sign up for newsletters, purchase services, or contact us, we may collect personal details such as your name, email address, phone number, company name, designation, billing address, and limited payment information. In some cases, login credentials or authentication tokens may also be collected when third-party sign-in methods are used. This information allows us to create and manage your account, deliver requested services, issue invoices, send important updates, respond to inquiries, and prevent unauthorized access.
If you refer someone to our services, we may temporarily store the contact details for communication purposes. Testimonials or feedback that you provide may be published on our website, but only with your prior consent.
When you interact with our website or mobile applications, we automatically collect usage details such as your Internet Protocol (IP) address, approximate geographic location, browser type, device type, operating system, pages visited, time spent on the site, and features accessed. This data helps us analyze user behavior, improve the performance of our services, detect fraudulent activity, and personalize your overall experience.
We also store the content and data you upload to your account under strict security controls. Our employees cannot access your account content unless it is required for technical support or legal purposes and only with your explicit permission. We do not use your stored data for targeted advertising, profiling, or any unrelated activities.
For financial transactions, payment details are processed securely through trusted third-party gateways. Goequi does not store complete payment card details. We may retain limited information such as the last four digits of your card, expiration date, billing name, and address for reference, compliance, and fraud prevention.
6. Visitor Information and Cookies
When you visit our website, we may collect visitor details such as IP addresses, referring URLs, access times, and browsing activities. This information is used to monitor site performance, ensure security, and improve user experience.
We also use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us maintain user sessions, remember preferences, analyze traffic, and deliver relevant advertisements. Session cookies are temporary and expire when you close your browser, while persistent cookies remain stored until manually deleted or until they expire automatically. Some cookies may be placed by third-party analytics or advertising partners. You may control or disable cookies through your browser settings, but please note that certain features of our website may not function properly without them.
7. Links to Third-Party Websites
Our website may contain links to external websites for informational purposes or to provide additional resources. Please note that Goequi is not responsible for the privacy practices, content, or security of these third-party websites. We encourage you to review their privacy policies before sharing any personal information.
8. Sharing of Information
Goequi does not sell, rent, or trade your personal data. However, in the course of providing our services, we may share your information with trusted service providers and business partners such as payment processors, hosting companies, and marketing platforms who assist in operating our business. We may also share information with our affiliates for customer support and business operations. In compliance with applicable laws, we may disclose your information to government authorities or law enforcement agencies if required. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
9. Security Measures
We take your data security very seriously and have implemented industry-standard safeguards to protect your personal information. These include Secure Socket Layer (SSL) encryption for data transmission, firewalls, intrusion detection systems, restricted access to sensitive information, and periodic security audits. While we take strong measures to secure your data, it is important to understand that no method of online transmission or electronic storage is entirely foolproof. You share information with us at your own risk.
10. Your Rights and Choices
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information. These include the right to access the data we hold about you, the right to correct inaccuracies, the right to request deletion of your data, the right to receive a copy of your data in a structured format, and the right to opt out of receiving promotional communications. If you wish to exercise any of these rights, please contact us using the details provided in this policy.
11. Data Retention and Deletion
GoEqui retains personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Once the retention period has expired, your information will be securely deleted or anonymized so that it can no longer be linked to you.
12. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our services, industry standards, or legal requirements. Significant updates will be communicated to registered users through email notifications or highlighted notices on our website.