At Goequi Technologies, we are committed to protecting the privacy and personal information of our users while providing a seamless and secure experience across our Point of Sale (POS) Software-as-a-Service (SaaS) products, including our Windows and mobile applications. This Cookie Policy is designed to inform you about the types of cookies we use, their purposes, how they impact your experience, and the choices available to you regarding their usage. By using our applications, you consent to the practices described in this policy.

Cookies are small text files that are stored on your device when you access our POS applications. These files enable our systems to recognize your device, remember your preferences, and enhance the functionality and performance of our software. Cookies help us to provide a personalized experience, streamline your workflow, and ensure that our applications operate smoothly, whether you are using them on a Windows computer or a mobile device. They are essential to certain features of our POS system, including user authentication, session management, order tracking, inventory updates, and real-time notifications. Our POS applications use a combination of first-party and third-party cookies. First-party cookies are created and stored directly by Goequi Technologies to support core functions of our applications. These cookies are critical for maintaining secure login sessions, storing your preferences, and enabling features such as saved reports, billing history, and employee access roles. Third-party cookies may be used by integrated service providers or analytics tools to help us understand usage patterns, improve functionality, and optimize user experience. For example, we may use analytics cookies to monitor app performance, track feature adoption, and identify areas for enhancement. These cookies do not collect personal information beyond what you have already shared with us, and they are used strictly for operational and performance purposes.

We categorize cookies based on their functionality. Essential cookies are necessary for the operation of our POS SaaS product. Without these cookies, core features such as user login, payment processing, receipt generation, and inventory management would not function correctly. Performance cookies collect information about how our applications are used, enabling us to monitor error reports, improve application stability, and enhance the overall performance of our Windows and mobile applications. Functional cookies allow our software to remember your preferences, such as language settings, preferred dashboards, and notification configurations, to provide a customized experience. Additionally, analytical cookies are employed to track user interactions anonymously and help us improve the usability and interface of our POS system. While we do not use cookies for advertising purposes, any integration with external services, such as third-party analytics or cloud services, may involve cookies for operational efficiency.

Our POS SaaS applications also use session cookies and persistent cookies. Session cookies are temporary and expire once you close the application or end your session. These cookies are vital for maintaining security during active usage, ensuring that your login credentials and access roles are verified continuously while you interact with different modules, such as order management, inventory updates, or customer management. Persistent cookies, on the other hand, remain on your device for a set period, which allows our applications to remember your preferences, previously accessed modules, or app settings even after closing the software. This ensures a smooth experience every time you log in, particularly in environments where multiple employees or devices access the same account.

We respect your privacy and offer you control over cookie usage. You have the option to configure your Windows or mobile device settings to accept or reject cookies. Most modern operating systems and mobile platforms allow you to manage cookies within their settings or preferences. Disabling cookies may impact certain features of our POS SaaS product, such as automatic login, personalized dashboards, or the ability to retain session data across visits. However, essential functionalities, including order processing, inventory management, and receipt printing, will continue to operate even with limited cookie usage. Goequi Technologies ensures that any data collected through cookies is handled with the highest level of security and confidentiality. Information obtained via cookies is used primarily to enhance your experience within our POS applications and is not shared with unauthorized third parties. We employ strict access controls, encryption, and other technical safeguards to prevent unauthorized access or misuse of cookie data. Analytics and performance data collected through cookies are aggregated and anonymized to ensure that individual user activities cannot be personally identified. Our third-party service providers who assist with analytics and system optimization are contractually obligated to comply with data protection standards and are only allowed to use cookie data for the purposes outlined in this policy.

In addition to informing users about cookies, our policy outlines how cookie practices may evolve. As Goequi Technologies continues to develop new features, integrate additional modules, and improve the overall performance of our Windows and mobile POS applications, our use of cookies may be updated accordingly. For example, new modules for advanced reporting, customer relationship management, or loyalty programs may introduce new types of cookies to ensure proper functionality and performance tracking. Users are encouraged to review this Cookie Policy periodically to stay informed about any changes. Continued use of our POS applications after updates to the policy constitutes acceptance of those changes. We also provide transparency about cookie retention and deletion. Cookies set by our applications have specific lifespans, and you may delete cookies at any time through your device settings. Essential cookies related to security and login verification are typically retained for the duration of your session, while persistent cookies may remain for a longer period, often ranging from a few days to several months, depending on their purpose. Analytics cookies are usually set with a finite expiration period and are refreshed periodically based on usage. If you choose to delete cookies or restrict their use, some features may require re-authentication or resetting of preferences upon subsequent logins.

Children’s Privacy: Our POS SaaS products are designed for business and organizational use. They are not intended for use by children under the age of 13. We do not knowingly collect or maintain personal information from children through cookies or any other tracking technologies. In case we become aware of any inadvertent collection, we will take steps to remove the information promptly.

International Use: Goequi Technologies provides its POS SaaS products to clients globally. Users accessing our Windows and mobile applications from outside India should be aware that cookies and related data processing may be subject to local laws and regulations. We comply with relevant data protection frameworks and encourage users to review local legislation regarding the use of cookies.

User Rights and Compliance: You have the right to know what cookies are set, their purpose, and to manage your preferences. Goequi Technologies adheres to applicable privacy laws and regulations, ensuring that cookie usage aligns with best practices in data protection and user consent. Users may contact our support team at any time to request detailed information about cookie types, purposes, and management procedures. Additionally, we provide clear instructions within the applications for disabling or adjusting cookie settings without affecting the core functionality of our POS systems.

In conclusion, cookies play a vital role in delivering a robust, secure, and efficient experience across Goequi Technologies POS SaaS products, whether on Windows or mobile platforms. They facilitate seamless login sessions, personalized dashboards, secure payment processing, inventory management, order tracking, and analytical insights that improve the usability of our applications. While essential cookies enable the core functionality of our software, performance, functional, and analytical cookies enhance your overall experience, allowing us to tailor the applications to your operational needs. Our commitment to transparency, security, and user control ensures that cookie usage supports both efficiency and privacy, giving you confidence in the integrity of our POS SaaS ecosystem. By continuing to use Goequi Technologies POS Windows or mobile applications, you acknowledge and agree to the use of cookies as described in this policy. We are committed to keeping you informed, safeguarding your data, and continuously improving the services you rely on for your business operations. If you have any questions, concerns, or requests regarding our cookie practices, please contact our support team or visit our official website for further guidance.